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DirecTV — Frequently Asked Questions

Answers to the most common questions about DirecTV service, pricing, installation, and more.

Common DirecTV Questions

Can't find what you're looking for? Call us at 888-889-1629 and a specialist will answer any question about DirecTV service in seconds.

What is the Genie HD DVR?
The Genie HD DVR is DirecTV's flagship whole-home DVR. It can record up to 5 shows simultaneously and store up to 200 hours of HD content. You can watch recordings in any room and pause live TV. It is included free with all DirecTV packages.
Does DirecTV have a 2-year contract?
DirecTV offers a 2-year price guarantee — your package price will not increase for 2 years. This comes with a 2-year service agreement. Early termination fees may apply if you cancel before the end of the agreement term.
Can I watch DirecTV on my phone or tablet?
Yes. The DirecTV Anywhere app lets you stream live TV and DVR recordings on your smartphone, tablet, or laptop — whether you're at home or away. The app is available for iOS and Android.
Does DirecTV include local channels?
Yes. DirecTV includes local ABC, CBS, NBC, Fox, and PBS affiliates in most markets. Coverage varies by location. Call us to confirm local channel availability at your address.
What sports channels does DirecTV carry?
DirecTV includes ESPN, ESPN2, FS1, FS2, NFL Network, and regional sports networks depending on your package. Premium sports packages like MLB Extra Innings and NBA League Pass are also available as add-ons.
Can I bundle DirecTV TV with internet?
DirecTV TV can be bundled with home internet service from a local provider for additional savings. Call us and we'll help you find the best TV and internet combination for your home and budget.
How is DirecTV satellite TV installed?
DirecTV requires professional installation. A certified technician will mount the satellite dish and set up your receiver equipment. Installation is usually completed within a few days of ordering and is typically free.
What happens to DirecTV service during bad weather?
Heavy rain or snow can occasionally cause brief signal interruptions with satellite TV. DirecTV's signal quality has improved significantly with newer satellites, and most weather-related outages are short-lived.

Still Have Questions?

Our DirecTV specialists are available 7 days a week, 7AM to 11PM EST. Call 888-889-1629 for instant, personalized answers about service at your address.

Quick DirecTV Facts

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Starting Price

Plans from $84.99/mo. Exact pricing depends on plan selection and location.

Max Speed

Up to N/A depending on plan and availability at your address.

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Coverage

All 50 states. Call us to confirm availability at your specific address.

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Contract

2-year price guarantee. Full terms confirmed at time of order.

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